Privacy Policy for SMS Plus

SMS Plus (“we,” “our,” or “us”) respects your privacy and is committed to protecting it through this Privacy Policy. This document explains how we collect, use, and share your information when you use our platform.

1. Information We Collect

We collect the following types of information to provide our services:

1.1 Personal Information

  • Account Information: Name, email address, phone number, and password when you register for an account.
  • Client Information: Names, phone numbers, emails, and other details provided by businesses for managing their clients.

1.2 Usage Information

Information about how you interact with our platform, including:

  • Actions on the calendar (e.g., creating, editing, or deleting appointments).
  • SMS communication logs (e.g., sent messages, status updates).

1.3 Device Information

IP address, browser type, operating system, and time zone when accessing our platform.

1.4 Google Calendar Data

If you connect your Google Calendar, we collect event data such as titles, times, and descriptions to sync with your account. This data is used solely to provide and improve our scheduling services.

2. How We Use Your Information

We use the collected information to:

  • Provide and maintain the functionality of our platform.
  • Send SMS notifications and reminders to your clients.
  • Synchronize events with your Google Calendar (if connected).
  • Ensure compliance with our terms and policies.
  • Improve our services through analytics and feedback.

3. Sharing Your Information

We do not sell or rent your information. However, we may share your data under these circumstances:

  • With Service Providers: To process payments, send SMS messages, or integrate with third-party services (e.g., Google Calendar).
  • For Legal Compliance: When required to comply with legal obligations, enforce our terms of service, or protect the rights and safety of our users.

4. Data Retention

We retain your data as long as your account is active or as necessary to provide our services. Once your account is deactivated, we securely delete your information, except where retention is required for legal compliance.

5. Your Rights

As a user, you have the following rights:

  • Access and Control: Review, update, or delete your personal information.
  • Data Portability: Request a copy of your data in a structured, machine-readable format.
  • Revoke Access: Disconnect your Google Calendar or other integrations at any time.

To exercise these rights, please contact us at contact@smsplus.bg

6. Security of Your Information

We implement industry-standard security measures to protect your information from unauthorized access, disclosure, or misuse. However, no system is entirely secure, and we cannot guarantee absolute security.

7. Third-Party Services

Our platform integrates with third-party services like Google Calendar. By connecting your Google account, you agree to their terms of service and privacy policies. We recommend reviewing Google’s Privacy Policy.

8. Changes to This Privacy Policy

We may update this policy from time to time. Changes will be posted on this page with the updated effective date. Continued use of our platform constitutes your acceptance of the updated policy.

9. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Additional Notes for Google API Use

This Privacy Policy complies with Google’s API Services User Data Policy. We use Google Calendar API to access and manage your event data, strictly for scheduling purposes. We do not use Google data for ads or unauthorized purposes.